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Feedback

Your information:
Name *  
Address
Country
Postal Code  
Contact No.  
Email *  
Date 31/07/2010
Model of car (if any)
Engine Capacity
Other information:
1. Where do you normally get/source for information on automotive workshops?







Others: 
2. Where do you normally go to service your car?
3. How did you get to know about that service centre?
4. Overall are you satisfied with that service centre?
5. On a scale of 1-5, rate the service centre you are patronizing.
    1 being the least satisfied to 5 being the most satisfied.
a) Service quality (no problems after servicing)
b) Technicians (friendly, courteous, willing to help)
c) Efficiency
d) Availability of spare parts/accessories
6. Have you ever heard of Autoplus?
If yes, where? 
7. Please rate the importance of the following areas.
    (1 not important - 5 very important)
a) Location (easy to locate)
b) Customer service
c) Price
d) Efficiency (time taken to get service done)
e) Wide range of products
f) Lounge area for waiting for your car to be done
g) After service problem free guarantee
h) Product/service availability
i) Established name of workshop
j) Attitude of technician (friendly, helpful, knowledgeable)
k) Rewards programme
8. What are your most common reasons for sending your car to the workshop?






Others: 
9. After learning about Autoplus do you think you will visit it in the near future?

10. Would you like to be informed about the latest promotions, at Autoplus?
11. Please tell us your idea of an ideal workshop.
    (Outlook, attitude of people working there, design of the place, facilities, etc.)
* Required fields

Thank you for your participation.
We look forward to seeing you at Autoplus.